#1- You’ve Been Searching for Hours, but still can’t find the “Any” Key
Chances are if you think that the “any” key exists, when you get hit with a virus, you’re not going to be able to remove it yourself. And to the best of our knowledge here the “tab” key never dispenses soda, as awesome as that would be. If you are having problems setting up a new computer, Computer Geeks is the one to call!
#2 Someone told you “the files are IN the computer” so you smashed it open, only to find nothing..
The files in your computer shouldn’t be hard to find, if you are having issues with Data Recovery, I suggest calling Computer Geeks to get the files out, just a bit more gently.
#3 If you cannot describe your issue, chances are you can’t fix it
If this is you, then we can still help. The key to giving your Computer Geeks representative the information he needs, is to simply ask yourself “What does the computer do when you turn it on?” Do you get a blue screen? Does it say Hard Disk not found? or are you just not connecting to the internet? Whatever the issue, we’ve got you covered.
#4 You’re Knowledge of how your business network functions may not be at 100%
Business Networking is a complex thing. Something as simple as sharing a file with a coworker, rather than sharing it with everyone could be the difference between you having a job and not having one. Even though you get more phone numbers from it. Computer Geeks specializes in Business Networking and can make sure you and your staff are properly trained on all of the inner-workings.
#5 You want to buy a new computer, but don’t understand what all the techy stuff is.
Buying a new computer can be a scary thing. How much RAM do you need? What kind of Processor is best? How big of a Hard Drive do you need? If any of these questions alludes you Computer Geeks can help. Not only do we do any computer repair you may have, we also sell computers too. We can have a professional tech assess your computer needs and make sure you get into the right machine for you, at the right price.
Is your Computer screen upside down? Today in our video blog series we are going to show how to easily fix your screen if it goes upside down or sideways. This typically happens when something falls on the keyboard and hits the right combination of keys to make the screen flip.
If you need any computer help, including your screen upside down, feel free to Contact us Via email.?Or you can call us toll free at 800-433-5435. Our office is open from 8am to 10pm Monday thru Friday. We are also open on Saturday and Sunday from 9Am to 8pm.?Computer Geeks is a nationwide?computer repair company in Boston, MA. We do on-site computer repair for home users and businesses.?Such as dental offices, law offices, and many more types of businesses.
Today we are going to focus on what Computer Geeks Computer Repair has found to be the top 10 types of calls we get from customers. Some may even be accompanied by funny videos to reinforce what we go through.
10. Computer Broken
-From time to time we get that client that really isn’t sure about what is going so the title is left to be very generic. As shown in this clip from the IT Crowd although this seems exaggerated I assure you we have gotten calls of this nature.
9. Email issues
-Email comes in all forms, from free email like gmail and yahoo to exchange email addresses or hosted email address that end with @yourcompany. We have faced many different types of email issues assure you we can tackle any of your home or business email issues.
8. Internet is down
-Not being able to connect to the internet is another big issue that a lot of our clients face. We usually recommend that you contact your Internet Service Provider first, to make sure there isn?t an outage in your area. If there are no issues with the provider we can get out there fast to help you get connected to the internet.
7. Can’t deal with other tech support services
-A lot of people call us because they just can’t deal with calling a company which has outsourced their phone support and customer service. Our headquarters is in Boston, MA and we will always have someone that you can feel comfortable speaking too.
6. Not booting into Windows
-As shown from the clip above the person had an issue booting into Windows. This is a common problem that we fix all the time. This is typically due to an issue with the operating system itself or the hard drive failing.
5. Web Design
-Computer Geeks offers web design and lot of companies are looking not only to get on the web but redesign the site they already have and Computer Geeks can help.
4. Laptop Screen Repair
-It is all too common. You drop your laptop and crack, the computer screen is damaged. Well never fear Computer Geeks can replace most PC laptop screens. Just give us a call or contact us now with the full model number and we can look it up.
3. Data Recovery
-The one thing most people take for granted is the data on their machines. If your hard drive has failed and you need to recovery lost data. Bring it to Computer Geeks and we can try and recovery your lost data.
2. Replacement Computers
-Fixing computers are not the only things we do. Sometimes computers are so old that they are not worth fixing, so Computer Geeks can help by selling you a new computer. Interested in a new computer? Computer Geeks can find you the right computer to fit your needs.
1. Virus Removal
-By far the number one call we get is about virus removals. If you get a virus, spyware or malware, please make sure to call us right away and make sure to turn off the machine. The longer you have it on the worse it can get for you.
So there you have it. I hope you have enjoyed our top 10 list and thank you to the IT Crowd for shedding some light on some of our major issues with computers.
Computer Geeks is a computer repair company headquartered in Boston, MA.? We enable our customers with free programs that can help them keep their computers clean. Computer Geeks has found that Avast 2014 is one of the better free antivirus choices on the market.
Now it is true that there are paid versions of Avast that give extra protection, but for the majority of our customers the free antivirus version is sufficient. Please note that just because you have antivirus protection that you are still vulnerable to possible infections. Computer Geeks would like to remind everyone that it’s important that you be diligent in what you click and what sites you visit. New viruses are created every day and unfortunately many times your antivirus definitions may not be up to date to fight them. So please be aware of some of the following suspicious items: emails from friends or people in your address book stating something has happened to them sounding unrealistic or strange, unfamiliar links sent to you via email, Facebook, Twitter and alike may also have viruses accompanying them.
As stated above, it is a team effort to keep viruses out of your computer. However it is possible that even with protection you can be infected. If infected with a virus of any kind, please note that Computer Geeks does computer repair in Boston and across the United States. The Avast solution is not only for consumers, but for standard computers in a business it can also be a great help. Computer Geeks also offers small business computer help if any businesses are in need.
If you already have antivirus but are not happy with it, once your subscription is finished with your former antivirus program, we would recommend uninstalling your antivirus and installing Avast and try it out for the free year they give you. You may download the free version here at Avast’s website.
p.s. There has been some known issues with the newest version of Avast conflicting with some programs. There is a deep screen feature in Avast 2014 that has been causing these issues. There have been reports that the newer downloads have this feature automatically shut off but please verify after your install and if you have Avast 2014 already please check to see if Deep Screen is on. Below is a step by step process on shutting off this feature to protect you against conflicts between Avast and other programs you may use.
Step 1:
First click the bottom right hand corner and select the Avast symbol and right click it. Once you do that click on open avast! user interface:
Step 2:
Now that the interface is opened you will want to go to the Settings section the left side at the bottom:
Step 3:
Finally you will want to click on Antivirus and go to the Deep Screen area and uncheck the box. Once done click OK at the bottom and you have successfully turned off the Deep Screen feature:
When you hear the word geek, you associate it now with computer repair. Most people believe that if you have geek in your name, your primarily focused on consumer computer repair. Computer Geeks however, not only services the consumer, but also focuses on small business computer help.
Computer Geeks has a variety of solutions and support for small businesses, including but not limited to: small business computer network setup, small business computer backup and small business computer consulting. Now let’s focus on those three items. First, there’s small business computer network setup. Computer Geeks has technicians with the focus in small business computer network solutions from a small network of 2-3 PCs to a network of 30. Computer Geeks will help set the network up to run as efficiently as possible. Secondly, there’s small business computer backup. Computer Geeks understands the importance of your data. The real question is do you? Most businesses that do not have any sort of backup system do not realize how important data is until it’s gone. Computer Geeks has partnered with Carbonite which has a perfect solution for your backup needs. Finally, there’s small business computer consulting. Computer Geeks does not just repair computers and setup networks but we also consult and sell new machines, printers and network equipment to help redesign a current or start a brand new office from the ground up.
Computer Geeks small business support services works with all types of businesses and lately has had a focus on law firm IT solutions. And we would be happy to speak to any law firms looking for a change in their IT or start up firms looking for that right fit.
In this day and age, computers are becoming more and more a necessity than a luxury. Nowadays, you can go to a department store and buy a cheap computer for as little as $300. The problem is that most consumers do not live by an old adage, which is you get what you pay for.
Which begs the question: How much should I actually be spending on a new computer? That question can only be truly answered by you and what you plan on doing with your machine. You have people who just want to play games like solitaire and surf the Web and check email and think a cheap $300 department store computer will do. Which in fact, it probably would, but I wouldn’t bank on it lasting more than the warranty period. We need to educate the consumers on what they should be spending on a computer based on their needs. It is true that computers aren’t made like they used to be. Most computers have an average shelf life of 3-5 years, and that is based off getting quality machines. The basis of a quality machine will most likely run you between $500-800, without a monitor.
Computer Geeks does computer repair in Boston and has helped hundreds of consumers find the right computer for their needs. Not only that, but we offer onsite computer repair if something ever happen to those machines. With the consumers that have purchased the $300 computer, they feel as though it is not worth fixing their machine, so they would typically opt to get a new one. But what about the data they have stored on that machine? How do they get it off to the new computer they purchased? When a person comes to Computer Geeks in such a dilemma, we explain to them the ability to get a quality machine and go over what we must do to try and get the data off their old machine. If a client believes that the cost may be too great for their pocket, Computer Geeks offers a plan to help the consumer. This plan is known as the diamond plan.
If you’re interested in a new computer, please feel free to call Computer Geeks at 800-433-5435. If you’re interested in saving some money, please look at our diamond plan page for more information on how to save on the cost of our onsite service.
