[su_accordion][su_spoiler title=”Who are Computer Geeks?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”]Computer Geeks has been a staple of the Beacon Hill community for over 15 years. Here at Computer Geeks we strive to bring you the best in both computer repair and customer service. Our headquarters is open between 8am and 5pm Monday thru Friday. Ask about our services and what we can do for you.[/su_spoiler]
[su_spoiler title=”Do you have any retail stores” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”]
[su_row][su_column size=”1/2″ center=”no” class=””]STORE AND SERVICE
265 Franklin Street
Suite 1702
Boston, MA 02110[/su_column]
[su_column size=”1/2″ center=”no” class=””]BUSINESS HOURS
Monday – Friday 9am to 5pm
Saturday – 9am to 2pm
Sunday – Closed
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We can service anything within 50 miles of our listed locations. Just give us a call at the local number below, or toll-free at 800-433-5435. You can also use our live chat button on the bottom of the page to talk to a live Computer Geeks customer service representative. Or you can fill out a Contact Form and a Customer service Representative will call you back within 3 hours.
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[su_spoiler title=”What are your rates” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”]
[su_row][su_column size=”1/2″ center=”no” class=””]Business Rates:
On-Site: $150/Hour with an on hour minimum
Remote: $125/Hour[/su_column]
[su_column size=”1/2″ center=”no” class=””]Home Service Rates:
On-Site: $150 for the first hour and $25 for every additional 15 minutes
Remote: $100/Hour[/su_column][/su_row]
Go to Managed Services[/su_spoiler]
[su_spoiler title=”What devices can you help me with?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”]ANYThing Computer!
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- Desktop Computers
- Tablets
- Cell Phones
- Networks
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[su_spoiler title=”Covid-19 Computer Geeks Response” open=”no” style=”default” icon=”plus” anchor=”” class=”faq” id=”no-contact”]
You can complete a booking and service appointment with us with no physical interaction or contact.
a. Specify NO CONTACT for your service by adding a note in the directions section.
b. The technician will call when they arrive and ask you to put your computer outside.
c. The technician will complete the service either in the Mobile IT Shop or in the office and call you to collect payment and return the computer to your door.
Moving forward we are continuing to implement both our escalated cleaning procedures by:
- Disinfecting our Mobile Shops, tools and equipment with medical-grade, non-toxic cleaning solutions every day and in-between every booking.
- Increasing sanitation and hygiene procedures for our technicians.
- Reserving additional time between each service appointment in order to perform thorough sanitation procedures.
- Requesting all customers wash their hands with soap and warm water for at least 20 seconds before and after their computer exchange.
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[su_spoiler title=”What is No-Contact Service?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq” id=”no-contact”]
We now offer a NO CONTACT SERVICE.
You can complete a booking and service appointment with us with no physical interaction or contact.
a. Specify NO CONTACT for your service by adding a note in the directions section.
b. The technician will call when they arrive and ask you to put your computer outside.
c. The technician will complete the service either in the Mobile IT Shop or in the office and call you to collect payment and return the computer to your door.
Moving forward we are continuing to implement both our escalated cleaning procedures by:
- Disinfecting our Mobile Shops, tools and equipment with medical-grade, non-toxic cleaning solutions every day and in-between every booking.
- Increasing sanitation and hygiene procedures for our technicians.
- Reserving additional time between each service appointment in order to perform thorough sanitation procedures.
- Requesting all customers wash their hands with soap and warm water for at least 20 seconds before and after their computer exchange.
[/su_spoiler]
[su_spoiler title=”What types of Services do you offer?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq” id=”no-contact”]Some of the services we offer include:
- Computer repair
- Networking
- Device syncing
- Malware, Virus, and Spyware removal
- ANYthing computer
We also offer these service plans
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[su_spoiler title=”Where are you located?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”][su_row][su_column size=”1/2″ center=”no” class=””]STORE AND SERVICE
265 Franklin Street
Suite 1702
Boston, MA 02110[/su_column]
[su_column size=”1/2″ center=”no” class=””]BUSINESS HOURS
Monday – Friday 9am to 5pm
Saturday – 9am to 2pm
Sunday – Closed
[/su_column][/su_row]
We can service anything within 50 miles of our listed locations. Just give us a call at the local number below, or toll-free at 800-433-5435. You can also use our live chat button on the bottom of the page to talk to a live Computer Geeks customer service representative. Or you can fill out a Contact Form and a Customer service Representative will call you back within 3 hours.
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[su_spoiler title=”How can I contact you?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”]
- Call: 1(800) 433-5435
- Email:service@computergeeksnow.com
- [su_lightbox type=”inline” src=”#my-custom-popup” style=”width:300px !important;” class=”et_pb_button blue”] Submit a Service Request [/su_lightbox] [su_lightbox_content id=”my-custom-popup” width=”70%” style=”width:70% !important;”][gravityform id=”5″ title=”false” description=”false” ajax=”true”] [/su_lightbox_content]
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[su_spoiler title=”Do you really guarantee 24 Hour Service?” open=”no” style=”default” icon=”plus” anchor=”” class=”faq”]
Some of our clients need us immediately so 24 hours is no problem. We have technicians at all levels standing by. This includes hundreds of technicians nationwide
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