Today we are going to focus on what Computer Geeks Computer Repair has found to be the top 10 types of calls we get from customers. Some may even be accompanied by funny videos to reinforce what we go through.
10. Computer Broken
-From time to time we get that client that really isn’t sure about what is going so the title is left to be very generic. As shown in this clip from the IT Crowd although this seems exaggerated I assure you we have gotten calls of this nature.
9. Email issues
-Email comes in all forms, from free email like gmail and yahoo to exchange email addresses or hosted email address that end with @yourcompany. We have faced many different types of email issues assure you we can tackle any of your home or business email issues.
8. Internet is down
-Not being able to connect to the internet is another big issue that a lot of our clients face. We usually recommend that you contact your Internet Service Provider first, to make sure there isn?t an outage in your area. If there are no issues with the provider we can get out there fast to help you get connected to the internet.
7. Can’t deal with other tech support services
-A lot of people call us because they just can’t deal with calling a company which has outsourced their phone support and customer service. Our headquarters is in Boston, MA and we will always have someone that you can feel comfortable speaking too.
6. Not booting into Windows
-As shown from the clip above the person had an issue booting into Windows. This is a common problem that we fix all the time. This is typically due to an issue with the operating system itself or the hard drive failing.
5. Web Design
-Computer Geeks offers web design and lot of companies are looking not only to get on the web but redesign the site they already have and Computer Geeks can help.
4. Laptop Screen Repair
-It is all too common. You drop your laptop and crack, the computer screen is damaged. Well never fear Computer Geeks can replace most PC laptop screens. Just give us a call or contact us now with the full model number and we can look it up.
3. Data Recovery
-The one thing most people take for granted is the data on their machines. If your hard drive has failed and you need to recovery lost data. Bring it to Computer Geeks and we can try and recovery your lost data.
2. Replacement Computers
-Fixing computers are not the only things we do. Sometimes computers are so old that they are not worth fixing, so Computer Geeks can help by selling you a new computer. Interested in a new computer? Computer Geeks can find you the right computer to fit your needs.
1. Virus Removal
-By far the number one call we get is about virus removals. If you get a virus, spyware or malware, please make sure to call us right away and make sure to turn off the machine. The longer you have it on the worse it can get for you.
So there you have it. I hope you have enjoyed our top 10 list and thank you to the IT Crowd for shedding some light on some of our major issues with computers.