FAQ

Computer Geeks has been a staple of the Beacon Hill community for over 15 years. Here at Computer Geeks we strive to bring you the best in both computer repair and customer service. Our headquarters is open between 8am and 5pm Monday thru Friday. Ask about our services and what we can do for you.

We can service anything within 50 miles of our listed locations. Just give us a call at the local number below, or toll-free at 800-433-5435. You can also use our live chat button on the bottom of the page to talk to a live Computer Geeks customer service representative. Or you can fill out a Contact Form and a Customer service Representative will call you back within 3 hours.

Go to Managed Services

ANYThing Computer!

• • Desktop Computers
  • Tablets
  • Cell Phones
  • Networks

We now offer a NO CONTACT SERVICE.
You can complete a booking and service appointment with us with no physical interaction or contact.

a. Specify NO CONTACT for your service by adding a note in the directions section.
b. The technician will call when they arrive and ask you to put your computer outside.
c. The technician will complete the service either in the Mobile IT Shop or in the office and call you to collect payment and return the computer to your door.

Moving forward we are continuing to implement both our escalated cleaning procedures by:

• Disinfecting our Mobile Shops, tools and equipment with medical-grade, non-toxic cleaning solutions every day and in-between every booking.
• Increasing sanitation and hygiene procedures for our technicians.
• Reserving additional time between each service appointment in order to perform thorough sanitation procedures.
• Requesting all customers wash their hands with soap and warm water for at least 20 seconds before and after their computer exchange.

Some of the services we offer include:

• Computer repair
• Networking
• Device syncing
• Malware, Virus, and Spyware removal
• ANYthing computer

We also offer these service plans

We can service anything within 50 miles of our listed locations. Just give us a call at the local number below, or toll-free at 800-433-5435. You can also use our live chat button on the bottom of the page to talk to a live Computer Geeks customer service representative. Or you can fill out a Contact Form and a Customer service Representative will call you back within 3 hours.

• Call: 1(800) 433-5435
• Email:service@computergeeksnow.com
• Submit a Service Request
  1Contact Info

  2Device Info

  3Availability Info

  • 

  • Schedule Service Request

  • Tell Us About Yourself

  • 1) Type of Customer
    • Residential
    • Business
  • 2) Service Requested
    • We come to you! – No Contact service available
    • Remote Support (internet required)
  • 3) Contact Preference
    • Select All
    • Cell
    • Email
    • Text
  • 4) Full Name*
  • 5) Email*
  • 6) Phone*
  • 7) Address
    Street Address City StateAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code

  • Tell Us About Your Device and Issues!

  • 8) Type of System?
    DesktopLaptopTabletCell Phone
  • 9) Type of Operating System
  • 10) Tell Us About Your Computer | Brand of Computer
    AcerAppleAsusChromebookHPDelleMachinesLenovoMicrosoft Surface ProSamsungSonyToshibaOther
  • Other Brand
  • 11) What Problem Are You Having?
    Computer RepairVirus RemovalUpgradePC Tune-UpOut Sourced ITOther
  • Other Problem
  • 12) What's The Problem?

  • Tell Us Your Availability

  • 13) How Urgent is This?
    • Normal Service (1-2 days)
    • Same day +$40.00
  • 14) Time Preference
    • Select All
    • 9am-10am
    • 10am-12pm
    • 12pm-2pm
    • 2pm-4pm
    • 4pm-6pm
    • 6pm-8pm
    Note: After-hours service after 8pm on double the hourly rate.
  • 15) Best Day for Dispatch
    • Select All
    • Sunday
    • Monday
    • Tuesday
    • Wednesday
    • Thursday
    • Friday
    • Saturday
  • 15) How did you hear about us?
  • Promo Code
  • Message
  • CAPTCHA
    
  • Comments
    This field is for validation purposes and should be left unchanged.

  Δ

Some of our clients need us immediately so 24 hours is no problem. We have technicians at all levels standing by. This includes hundreds of technicians nationwide