Has this ever happened to you? You’re getting ready to watch TV or have a get together. Your phone rings. The person of the other end says they’re from Microsoft, a certified partner or professional. From there, they’ll tell you you’re computer is seriously infected or thousands of errors. They will then request to take over your machine remotely and clean your computer out. If you haven’t received this call, please note that this is a scam. If you receive this call, there are many different ways this could go. The best way is to get off the phone with them and call us because they may have put spyware on your computer to get your information. If you have decided to go further, and let them into your computer, you may have even more issues because not only do they have your information, but now can hold your computer hostage for a high sum of money.
Computer Geeks is a well known computer repair company located in downtown Boston. We never solicit outbound calls to people telling them their machine is infected. We rely on customers to call us when they have a problem. The next question you may have is how do I know if I have a problem? In this blog, we’re going to tell you a few things to look out for that could tip the hand that your computer is infected with viruses, spyware, and/or malware.
The key to knowing if your computer is infected is just like any other illness and infections, knowing the symptoms. If your computer is running slow and is under three years old, you could be looking at an issue where your computer is infected. There is always a slight chance you’re overusing your resources by having multiple applications begin at the start of Windows without you even knowing. Another symptom that you may be infected is that you are not going to the websites you have requested to go to. If your computer is redirecting your web browser to another site your computer is infected. If you’re getting multiple pop-up ads, your computer is infected.
Computer Geeks is committed to making sure that your computer is safe and secure and if you have seen any of these symptoms you should contact us immediately for onsite computer repair in Boston and beyond.
