From some internal AppleCare documentation, Apple is currently investigating a multitude of WiFi-related issues that have been affecting the new iPad. The problems have been ranging from connection drops, slow download and upload speeds and even having issues picking up wireless networks at all. So now they are telling the store to just exchange the product if they having issues. iPads that are affected by WiFi issues are supposed to be ?Captured.? According to one source, ?Captured? is code for the device to be immediately packed up and shipped to Apple?s engineering centers for examination and investigation. Apple employees are instructed to Capture the iPad itself and included accessories (the charging adapter and USB cord). Apple will replace affected units.
